Privacy Policy

Neptune Oceanic Pty Ltd (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you interact with us, including via our website, email, phone, or social media.

What Information We Collect

We may collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Vessel ownership or interest details

  • Any other information you provide via our contact forms, email, or phone

We may also collect non-identifying technical data through cookies or analytics tools, such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on site

How We Collect Your Information

We collect your personal information when you:

  • Complete a contact form on our website

  • Email or call us directly

  • Subscribe to our newsletter or request information

  • Engage with us through social media or advertising platforms

  • Use our website, which may include tracking via cookies or third-party analytics tools

Why We Collect It

We collect your information to:

  • Respond to enquiries and provide information about our yacht share services

  • Manage client relationships and owner communications

  • Deliver updates, offers, and service-related communications

  • Improve our website and customer experience

  • Comply with legal obligations

We will only use your information for the purposes it was collected, or as required by law.

Sharing Your Information

We may share your personal information with:

  • Our staff and service providers (such as marketing or IT support)

  • Legal or regulatory bodies, where required by law

We will never sell or rent your personal data to third parties.

How We Protect Your Data

We take all reasonable steps to protect your personal information from misuse, interference, loss, or unauthorised access. This includes secure systems, data encryption, and access controls.

Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate or outdated information

  • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at:
📧 sales@neptuneoceanic.com.au
📞 1 300 077 292

Cookies & Third-Party Tools

Our website may use cookies and third-party services like Google Analytics to improve user experience. You can control cookie settings via your browser. By using our site, you consent to the use of these tools.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date noted above.

Contact Us

If you have questions or concerns about your privacy or this policy, please contact:

Neptune Oceanic Pty Ltd
Gold Coast, QLD
📧 sales@neptuneoceanic.com.au